How long does it take to sync my data?

Data syncs happen approximately every 4-6 hours and can take up to 24 hours to appear on your account. If you don’t see your recent activity data, check back in a few hours.

Note: If you're using a wearable, such as a Fitbit or Garmin, you’ll need to open the Fitbit or Garmin app to sync the data with Evidation. We suggest doing this once per day.

For more app-specific troubleshooting information, check out these articles.

Other FAQs in

Data Syncing

How do I sync my data?

I don't see my health/fitness app as an option. Can I still connect it and earn points?