Frequently Asked Questions

How do I sync my data?

You can sync your data by following the instructions provided in your app settings. This may involve linking your health or fitness applications to our platform.

How long does it take to sync my data?

The syncing process usually takes a few minutes, but it can vary depending on the apps you are connecting and the volume of data being synced.

I don't see my health/fitness app as an option. Can I still connect it and earn points?

If your health or fitness app is not listed, you may still be able to connect it via a manual process or through integrations that support data sharing. Check our guidelines or contact support for more details.